There Is a Problem Connecting to Netflix Please Try Again Later (-12)
Netflix Not Working? Here'southward What to Do.
Let'southward troubleshoot your trouble and then you lot can get back to Netflix and chill.
Ah, Netflix. Not that long ago, the streaming service made a splash every bit a disruptor in the video-rental industry. Now, Netflix is and then ingrained in our lives that it's disruptive only when it stops working.
Maybe the weather's bad. Possibly you're stuck at domicile, sick. Or peradventure you were just looking forward to an Outer Banks binge. Whatever your circumstances, don't despair! Information technology's relatively easy to fix many Netflix error codes. Nosotros'll start with the basics and work up to the more complicated stuff.
Troubleshooting Netflix
There are a lot of possible Netflix errors, and we won't encompass them all in this piece. Netflix has dozens of articles covering different error variations that nosotros simply tin't tackle in 1 become.
The good news: a lot of them are similar. As a general rule, when you run across a trouble, we recommend trying the following:
- Check your internet connection.
- Disconnect your mobile device, TV, or computer, so reconnect.
- Sign out of your Netflix business relationship and sign in again.
- Check your account settings.
Checking on the status
Netflix very rarely goes downwards completely, as in—everyone is having problems accessing it. Here's a swell pro tip on that, though. If you search Google for "Netflix down" you will virtually always run across reports from websites explaining what is happening and why there is a server problem for everyone. The same thing happens with major platforms and apps similar Gmail and Facebook. So sometimes the problem is with the actual streaming media provider and not simply one of the fault messages below.
And so we gave you lot one pro tip, hither's an even ameliorate one: There's a website you tin can check that shows whether Netflix is up and running. Bluntly, it'south almost always greenish for all systems go. It is worth checking though if you are hankering to watch that brand new pulp thriller that merely came out starring a famous actor. It'south probably not that great but who knows? Peradventure Brad Pitt will brand it all work. If Netflix is downwards for everyone, the site will let you know.
One last tip here. If there's ever an extremely pop show or movie on Netflix and y'all are having trouble accessing, know this: So is anybody else. The servers might be overloaded. Sometimes, the best workaround for this is to merely wait until a solar day or time when non as many people are watching, such every bit later at dark or in the morn.
Got information technology? Otherwise, let's bound to some specific mistake codes you might exist seeing.
Netflix Error 0041
Device or connectivity result
If y'all're watching Ozark and this fault message pops upwards, don't panic. Either your internet's non working correctly, or there's data on your playback device that needs to exist refreshed.
For this effect, Netflix recommends that you clear the app's data and restart your playback device. Or, if the trouble seems to be related to connectivity, you can restart your dwelling Wi-Fi network.
If you lot're watching on a portable device, endeavour moving around the business firm to see if you tin get a better signal. And if all else fails, y'all can effort a dissimilar net connection, if information technology's available, or restore your internet settings to the mill default.
Similar mistake codes: Error tvq-st-120, Error AIP-704, Error UI-400, Error 12001, Error 5403, Fault 11853, Error 1011, Error 1012, Error 1016, Fault -11800
Netflix Mistake 100
iOS device issue
Netflix Error Lawmaking 100 is associated with AppleTVs, iPhones, iPads, and iPod Touches. To fix this, try the following:
- Sign out of your Netflix account, so sign dorsum in.
- Reinstall the app.
- Restart your iOS device.
Similar error codes: Mistake 1001, Fault 10023-5009
Netflix Error 7034
Unknown issue
If the basic troubleshooting steps we recommended at the beginning of the article don't work, y'all'll accept to contact Netflix customer back up direct at i (866) 579-7172.
Similar error codes: Error 1004
Netflix Error (AIP-705)
Device or connectivity issue
Like 0041, AIP-705 tin become 2 means. It tin can mean that your internet connexion just isn't up to snuff, or it can mean that at that place's old information stored on your playback device.
If you can decide that your net connection is stable, try signing out of Netflix and restarting your Blu-Ray role player or smart Tv set.
Netflix Mistake NQL.2303
Android device issue
You might get this error bulletin if you have an Android telephone or tablet. Information technology means that your Android device is having an upshot with downloading Netflix content. Y'all tin attempt our basic troubleshooting steps, only in this example, they may non work. You'll take to watch The Unbreakable Kimmy Schmidt on your Xbox or laptop instead.
Netflix Fault NQM.407
Android payment issue
This ane pops upwardly on Android when Netflix hasn't received its payment. That doesn't hateful you lot did anything dishonest. The error could occur because your card's expired, or because your bank or credit wedlock wouldn't release the payment, or considering there was a problem with your billing address.
Check the payment method on your account. If everything looks skillful, yous'll probably accept to reach out to Netflix and/or your fiscal institution to learn what's going on.
Netflix Error S7111-1957-205002
Safari effect
The S7111-1957-205002 issue may pop upwardly when you apply Safari on a Mac. You tin can remove the Netflix information from the browser, or you tin can force-quit Safari and endeavour again.
If you have an iPhone, iPad, or iPod, don't worry most S7111-1957-205002. Netflix indicates that this error is Mac-specific.
Netflix Error S7111-11101
Browser upshot
This issue is a Mac-specific browser error. The best way to articulate it up is to visit netflix.com/clearcookies.
Netflix Mistake TVP-832
Connectivity issue
Netflix says that TVP-832 normally indicates an internet connection problem. To overcome this issue, the company suggests trying some or all of the following:
- Disable protection software, such equally VPNs.
- Restart your playback device.
- Sign out of your Netflix account, then sign back in.
- Check your internet connection and restart the modem/wireless router if needed.
- Connect your playback device directly to your modem.
- Change your connectivity settings back to the default.
Similar error codes: Error NW-2-5
Netflix Error U7111-5070
Age consequence
If yous get this error asking you to verify your age, it'southward easy to rectify. It only means you created your Netflix account in an area where you take to be a certain age to view mature content. Go to netflix.com/verifyage to confirm that you lot're not too immature to sentry Black Mirror.
Netflix Mistake UI-120
Communication result
This mistake indicates that your playback device is having a hard time "talking to" Netflix. To resolve this, try signing out of your Netflix account. If that doesn't work, restart the device. And if that doesn't piece of work, y'all're going to have to contact the device manufacturer.
Netflix Unexpected Mistake
Browser consequence
When yous get an Unexpected Error message, it'south usually because of the device's browser. Per the error instructions, refresh the folio and meet if that fixes it. If that doesn't work, try switching browsers.
Epitomize
Here's a roundup of what we covered in this guide, all in one convenient table.
Error codes | Potential causes | Potential fixes |
---|---|---|
0041, tvq-st-120, AIP-704, UI-400, 12001, 5403, 11853, 1011, 1012, 1016, -11800 | Device or connectivity issue | Articulate app information; bank check connection |
100, 1001, 10023-5009 | iOS device issue | Sign out, reinstall the app, restart your iOS device |
7034, 1004 | Unknown | Call Netflix customer service |
AIP-705 | Device or connectivity issue | Check connectedness; sign out and restart your device |
NQL.2303 | Android device issue | Switch to a not-Android device |
NQM.407 | Android payment issue | Cheque your account, then phone call Netflix and your financial establishment if you can't notice the trouble |
S7111-1957-205002 | Safari issue | Clear browser information; force-quit Safari and reopen it |
S7111-11101 | Browser outcome | Visit netflix.com/clearcookies |
TVP-832, NW-2-5 | Connectivity issue | Troubleshoot internet connectivity |
U7111-5070 | Age issue | Visit netflix.com/verifyage |
UI-120 | Advice issue | Sign out and restart your device; telephone call the manufacturer if needed |
Unexpected Error | Browser issue | Refresh |
To no one's surprise, we drew heavily from Netflix's assist heart to create this guide. If nosotros didn't cover your mistake, try looking upwardly the specific lawmaking in the help center.
Not sure what to watch? We've compiled all of the best content available on Netflix in our Netflix Review.
Other streaming services
Ill of Netflix? If you desire to replace or supplement your popular video streaming service, we accept some recommendations for ya.
Best streaming service alternatives to Netflix
Data as of 11/xi/21. Offers and availability vary past location and are subject to change.
* Information every bit of 11/11/21. Offers and availability vary by location and are subject to change.
Get a new internet provider
If your Netflix errors are usually related to a bad internet connection, it may be time to await for a new Isp. Hither are our recommendations.
Recommended net providers
Information effective 10/04/21. Offers and availability vary by location and are bailiwick to change.
† For the commencement 12 months. Some packages crave a 1- or 2-year contract.
‡ New customers but. Rate requires paperless billing and excludes taxes. Additional fees apply.
^ For the first 12 months plus taxes and equip. fee.
° For the kickoff three months.
** for i year plus taxes, equip. charges & other fees. Speeds i.1-3 Mbps, 3.ane-7 Mbps, and 7.one-xv Mbps. Verizon habitation phone service required.
Now that you know, here are your next steps.
If you're looking to endeavour a unlike service, check out our recommendations.
Is your internet service provider riddled with problems? We can recommend something meliorate.
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